Support

1. Contact us

Write to support@kontest.games. Say which account it is about (your @handle) and, for a payment, its reference.

2. Playing and the rules

How each game is played, how Kontests work and what the fees are: kontest.games/rules and kontest.games/pricing.

To report somebody, open their page or press and hold their message, and choose Report. To stop hearing from them, block them from their page.

3. Payments

Charged and your Koins or Kash didn’t arrive, charged twice, or charged the wrong amount? Write to us within 14 days with the payment reference and we will put it right or refund you, as the Terms say. A bank transfer or crypto payment can take a few minutes to confirm.

Koins and Kash have no cash value and can’t be withdrawn or sold.

4. Your account

A guest account lives on the phone or browser it was made on. Keep it with Google or Apple (You, then Keep my account) to have it everywhere.

To delete your account: in the app, You, Account, Delete account; or at kontest.games/delete-account. You have 30 days to change your mind. What is deleted and what is kept is in the privacy policy.